photo credit: luc legay Often times we see that our competitors are lapping in the luxury of big business while we maintain just enough to keep us afloat. We then begin questioning this fact, why do they have more business then we do? I recently came across an article located on Retaildoc.com that covers the main reasons why this could be happening to you so that you can change things accordingly.
- They are hiring better people from the get go. Have you ever tried to train someone to be a “people” person when they can’t stand people to begin with? It’s next to impossible.
- They understand exactly what their products and services can do to better their customers lives, and they can also explain these features to their customers in such a way that it doesn’t make them feel stupid.
- They make more profit then you do. Plain and simple, the more profit you have the more you can do with your business and thus bring in more business.
- Their products and or services stand out from everyone else’s within their niche, meaning they offer a truly unique product or service that cant be found anywhere else.
They don't keep comparing themselves to others but hold themselves accountable for their actions, choices in products and people they employ.
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